ACRL-NY UX Meeting

On Friday, April 7th, I gave a talk on mobile usability at an ACRL-NY UX Discussion Group meeting. A lively discussion followed about responsive design vs. mobile sites vs. apps. Stefanie Havelka of Lehman College gave some great pointers on conducting usability testing and using the results to justify improving web services.

I also mentioned I'd give links to Nielsen Norman Group's UX articles page, something about service design (the name of which I couldn't remember at the time), and the ACRL-NY UX blog, so here are those resources:

• https://www.nngroup.com/articles/
• https://www.nngroup.com/articles/service-design-101/ 
• http://trydesignlab.com/blog/what-is-service-design/
• https://acrlnyux.wordpress.com/

Also, if you liked this talk, and think it would make a good Ignite session at ALA in June, please consider voting for it!

• http://connect.ala.org/node/265638